Terms of use for clients

Last updated: 5 November 2026.

1. The service

OfertCasa lets you ask for free quotes for Sell your home, Rent out your home, Looking to buy a home, Looking for a home to rent, Property valuation, Holiday rental management, Community property management. Your confirmed request is offered to registered professionals; at most 3 can take it and write to you on the platform. You decide whether and to whom you reply. Only the professional you reply to sees your contact details.

OfertCasa is an advertising service: it puts individuals in touch with independent estate agencies, valuers and community property managers, and publishes sale and rental listings from owners and agencies, each checked by a person before publication. We are not an estate agency: we take no part in sales or rentals and take no commission on any deal; professionals pay a fixed price per request. For this reason we are not an obliged entity under Law 10/2010 on anti-money laundering (art. 2.1.l), and the minimum information under art. 31 of Law 12/2023 must be requested from the seller, the landlord or the agency involved in the deal.

In housing rentals, agency and contract fees are borne by the landlord (art. 20.1 of the Spanish Urban Leases Act, as worded by Law 12/2023). Sale or rental listings must show the energy efficiency rating, and holiday-rental listings the registration number required by the region. Each professional is responsible for these duties and for registering where their region requires it (in Catalonia, the Register of Estate Agents, AICAT).

2. Free and without obligation

Asking for quotes is free. You do not have to hire anyone. Any contract is between you and the professional; OfertCasa is not a party to it and does not provide the service.

3. Your obligations

True data, no other people's data, no fake or repeated requests. We may remove requests that break these rules.

4. Order of offers

Professionals' messages are shown in the order they arrive. Nobody pays to appear first.

5. Complaints

Write to info@ofertcasa.es. If the problem is with a professional's service, the professional is responsible; we will help you contact them and may remove them from the platform.

Content moderation

We remove reviews or other content that is illegal or contains insults, threats, personal data, spam or a conflict of interest. We never remove a review because it is negative.

Anyone can tell us about content with the "Report content" form on the Contact page. A person reviews every notice; we do not use automated systems to decide.

If we remove a review you wrote, or decide on a notice you sent us with your email, we write to you with the decision and its reasons. You can reply to that email to ask us to review it again, and you can also go to court.